“Secret” Facebook Messenger Features

Although Messenger is a well-known chat application, many still aren’t aware of all the app’s features, choosing to use LINE to chat with their friends instead. But Messenger has a lot more to offer. It can be used for various purposes, from chatting with friends to discussing business.

Basic Facebook Messenger Features

Those who don’t use Messenger regularly might wonder, aside from sending messages, what other features the app has. And are they similar to LINE’s features? In fact, the main features of Messenger and LINE are not that different. Here are some interesting Messenger features:

Text Message

• 1-1 Conversation: you can start a conversation with your Facebook friends and those who aren’t Facebook friends without waiting for them to “Add” you first.
• Group Chat: you can create a room to chat with your friends just like a LINE group. You can send stickers, emoticons, and cute GIFs, all for free. Moreover, you can press an emoticon on a specific text to convey an emotion.

Audio Call 

You can use this feature to call your friends with no extra charge other than your internet costs. Audio call also allows both 1-1 and group calls, just like the text message feature.

Video Chat

This feature allows you to have fun chatting with various effects and AR technology, including cute and funny styles that will make your video chats more fun than ever.

What Are the New Facebook Messenger Features?

Here are some useful Facebook Messenger features you might not be aware of!

Watch together  

One useful and interesting Messenger feature allows you to watch movies, music videos, TV programs, etc., with your friends online. This feature was great during the Covid-19 pandemic when social distancing was in force. Although people couldn’t gather to watch movies or music, they could still spend quality time together using this feature which allows you to chat and see your friends’ reactions as if you’re sitting next to them.

Chat Themes 

You can choose a beautiful theme and background for your special someone. There are various themes for you to use, free of charge!

Replies & Forwarding

You can now forward and reply to texts, photos and other media just like the LINE application. This feature allows you to keep the conversation flowing with no confusion, as you can reply to every text and forward messages to other chats.

Share Files 

You can send documents, images, videos, songs and other files through Messenger. It’s very convenient and quick, and the files have no expiration date.

Secret Conversation

You can now have a secret conversation without leaving a trace by creating your private chat room in which the messages disappear once the other person has read them within the time you set.

Payment

This feature allows you to send and receive money easily within the app by adding your debit card, credit card or PayPal details. In a group chat, you can transfer money to your friends by selecting the Payment icon and entering the amount you want to send. This feature also helps you split payments and shows who has transferred money and who hasn’t.

How Can Businesses Make Use of Facebook Messenger?

One of the most common ways for a business to use Messenger is to interact with customers. There’s no need for customers to click ‘Follow’ or ‘Like’ the Page, which makes Messenger more convenient than LINE, which requires you to add a friend before starting a chat. Moreover, you can set up some basic automated responses via a chatbot so that customers can get answers to common questions. 

As you can see, Facebook Messenger is more than just a chat application; it’s a marketing tool that can be used to strengthen the bond between brands and customers. In the next article, we will explore how to carry out marketing via Messenger and turn chatters into loyal customers.